Welcome to SilverConcept! We strive to deliver your handcrafted jewelry with care and efficiency. Please review our shipping policy to understand our processes and timelines.

Domestic Shipping (Within Nepal)

  • Delivery Time: Orders are typically delivered within 3-5 business days.

    • Shipping Fee: A flat rate of NPR 100 applies to all orders within Kathmandu Valley. Shipping charge is applied on the basis of location Outside Valley. Now, Free shipping is available for all orders placed through our Website.

  • Courier Service: We use reliable local courier partners(Nepal can move) to ensure safe delivery to your doorstep.

  • Order Tracking: Once your order is dispatched, a notification will be shared via email or SMS.

International Shipping

  • Delivery Time: International orders are delivered within 7-21 business days, depending on the destination.

  • Shipping Fee: Shipping costs are calculated at checkout based on the destination and order weight. Customers are responsible for any customs duties or taxes imposed by their country.

  • Courier Service: We collaborate with trusted international shipping providers for timely and secure deliveries.

  • Order Tracking: A tracking number will be provided for all international orders once dispatched.

Order Processing

  • Processing Time: All orders are processed within 2-3 business days. During peak seasons or promotional periods, processing times may extend slightly.

  • Order Confirmation: You will receive an order confirmation message once your purchase is complete.

Packaging

Your jewelry will be carefully packaged in a secure and elegant box to ensure it arrives in perfect condition.

Shipping Restrictions

We do not ship to PO Boxes or APO/FPO addresses. For international shipping, ensure your address is complete and accurate to avoid delivery issues.

Delivery Issues

If your package is delayed or lost, please contact us at [email protected] or call +9779762260881. We will work with our courier partners to resolve the issue promptly.

Contact Us

If you have any questions about our shipping policy, feel free to contact us at: