At SilverConcept, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data while providing our services as a Nepali silver jewelry e-commerce Company.
Who We Are
SilverConcept is a Nepal-based silver jewelry e-commerce company dedicated to offering high-quality jewelry to customers across Nepal. This Privacy Policy complies with the applicable laws and regulations of Nepal, including the Electronic Transactions Act, 2063.
Information We Collect
Personal Information:
Name, phone number, email address, and delivery address for processing orders and delivery.
Payment details for order transactions (processed securely through trusted third-party payment systems).
Non-Personal Information:
Browser type, IP address, and usage data to analyze site traffic and enhance your shopping experience.
Cookies to remember preferences and personalize content.
Why We Collect Your Information
We collect and use your information for the following purposes:
To Fulfill Orders:
Process your purchases and arrange deliveries.
Communicate about order confirmations, shipping updates, and queries.
To Improve Our Services:
Understand customer preferences to enhance product offerings.
Optimize website functionality and design based on user behavior.
To Market Our Products:
Share promotional offers, new arrivals, and special discounts (only if you opt-in).
For Legal Compliance:
Ensure compliance with Nepali regulations, including taxation and electronic transactions.
How We Protect Your Data
We employ industry-standard practices to safeguard your data:
Encryption for sensitive data such as payment information.
Secure servers to store personal details.
Regular monitoring to detect and address security vulnerabilities.
While we work hard to protect your information, please note that no system is completely secure.
Sharing of Information
We respect your privacy and only share your information in the following situations:
Service Providers:
Delivery partners for shipping your orders.
Payment gateways to process transactions securely.
Legal Obligations:
If required by law or to comply with Nepali regulatory authorities.
Your Rights
As a customer, you have the right to:
Access Your Data: Request a copy of the information we store about you.
Update Your Information: Correct or update your personal details.
Opt-Out of Marketing: Unsubscribe from promotional emails or SMS at any time.
Request Data Deletion: Ask us to delete your personal data unless required for legal or business purposes.
Cookies Policy
SilverConcept uses cookies to provide a seamless shopping experience. Cookies help us:
Remember your preferences and login details.
Analyze site performance and improve functionality.
You can disable cookies via your browser settings, though this may affect certain features of the website.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements in Nepal. Any updates will be posted on this page with a revised date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: reach.silverconcept@gmail.com
Phone: 9779762260881
Address: Paknajol marg, Thamel Kathmandu
